Heksie’s Mystic Biz Solutions

Business Support, including Bookkeeping, Admin, VA work, and Transcription services to help you run your business smoothly.

Basic Bookkeeping

I offer financial support, including bookkeeping, invoicing, and tax preparation, with over 20 years of experience in bookkeeping.

My vision is to provide exceptional service that exceeds customer expectations, resulting in customer satisfaction. My mission is to deliver the highest quality at the right price.

I am deeply grateful to my customers, as they have helped me become what I am today. I am committed to not only meeting but also exceeding your expectations in customer service and support. Please feel free to contact me anytime—I look forward to serving you.

Basic Services I Offer

• Bookkeeping: Managing financial records, reconciling accounts, and preparing basic reports.
  • Monthly management accounts
  • Bookkeeping for the trial balance
    • Sorting and capturing receipts
    • Posting in bookkeeping systems (Sage Online, Pastel partner, Wave accounting)
    • Sending statements to clients
    • Sending payment reminders
    • Bank recons
  • Annual financial statements
• Invoicing & Billing: Creating and sending invoices, tracking payments, and managing billing.
  • Creating and sending monthly rental invoices
• Tax Preparation: Assisting with gathering necessary documents for tax filing or basic tax prep tasks.
  • Submission of the SARS e-Filing system ONLY
    • Provisional tax returns (both corporate and individual)
    • Income tax returns (both corporate and individual)
    • Tax clearance certificates (both corporate and individual)
    • Tax directives for individuals
    • VAT returns

Admin

Whether you’re running a household or a company, let us lighten the load. From email management to goal tracking and document prep, we offer flexible support that keeps things running smoothly behind the scenes.

“I provide comprehensive administrative support, including email management, scheduling, data entry, customer service, document preparation, travel arrangements, file management, and project tracking.”

Time is all we have. We must use it well and not get bogged down by work we don’t have to do. Like admin….

Heksie’s Emporium provides a PROFESSIONAL ASSISTANT (ME) WHO WORKS PER HOUR and helps people in Cape Town get the most out of their lives.

Having an assistant offers you great flexibility – while you’re doing one task, I’ll be completing the other.

If you prioritize your time above your money, if you have routine tasks and know how to delegate, then I can help you.

FREE YOURSELF: Outsource your admin so you can focus on the tasks you love, the tasks you’re good at, and the work that makes you money.

Basic Services I Offer

• Email Management: Organizing and responding to emails, filtering spam, and setting up email systems.
• Scheduling & Calendar Management: Scheduling appointments, meetings, and events, and managing calendars.
• Data Entry: Inputting and updating data into spreadsheets, databases, or CRM systems.
• Customer Service Support: Handling customer inquiries, responding to emails, or providing live chat support.
• Document Preparation: Drafting letters, reports, presentations, and other documents.
• Travel Arrangements: Booking flights, hotels, car rentals, and creating travel itineraries.
• File Management: Organizing digital files and documents, creating and maintaining filing systems.
• Project Management: Helping track projects, timelines, and deliverables using project management tools.

Virtual Assitant work

Our Virtual Assistant services help streamline your business operations, save time, and boost productivity. From administrative support and scheduling to bookkeeping, research, and client communication, we handle the tasks that keep your business running smoothly so you can focus on growth.

Tools We Use
We rely on a suite of professional tools to deliver efficient and accurate support. This includes Microsoft Office and Google Workspace for documents, spreadsheets, and collaboration; Trello and Asana for task management; Slack and Zoom for communication; and QuickBooks for bookkeeping and financial organization. These tools ensure your business runs seamlessly and professionally.

Transcription

Turn your audio and video recordings into clear, accurate, and well-formatted text. I provide reliable transcription services for meetings, interviews, podcasts, webinars, and more — ensuring every word is captured with attention to detail and confidentiality. Perfect for professionals, content creators, and businesses needing polished written records.

Tools We Use
To deliver accurate and professional transcriptions, we use a combination of advanced software and reliable tools. This includes AI-powered platforms like Otter.ai, Trint, and Descript for fast, accurate drafts, as well as Express Scribe for detailed manual transcription. We also use tools like Grammarly to ensure flawless grammar and clarity, and VLC Media Player or Google Docs Voice Typing to manage playback and enhance efficiency. This combination ensures every transcript is precise, polished, and ready for your professional needs.

Technical Support

I offer technical support, including website maintenance, software installation, IT troubleshooting, and system management.

• Website Maintenance: Regularly updating content, managing blogs, and addressing basic technical issues to ensure smooth operation.
• Shopify Management: Assisting with setting up and maintaining Shopify stores, including product listings, design updates, and troubleshooting.
• Software Installation & Support: Assisting with software setup, troubleshooting, and performing updates to maintain functionality.
• IT Support: Offering basic technical assistance for hardware and software-related issues.
• System Management: Organizing files and folders, managing cloud storage systems, and maintaining efficiency across platforms.

Personal Assistance

I offer personal assistance with event planning, home management, shopping, errands, travel coordination, and online research. I provide support with tasks such as event planning, home management, and travel coordination. Additionally, I offer personal assistant services, including personal shopping, running errands, and scheduling appointments.

Basic Services I Offer

• Event Planning: Coordinating events, booking venues, sending invites, and managing RSVPs.
• Home Management: Organizing household tasks such as maintenance scheduling, deliveries, and purchases.
• Personal Shopping: Shopping for personal items, gifts, or groceries.
• Running Errands: Handling tasks such as picking up dry cleaning, returning items, or scheduling appointments.
• Travel Coordination: Planning personal travel, booking tickets, and handling accommodations.
• Online Research: Researching various topics like product comparison, travel destinations, or services.